Warranty Policy

Last Updated: August 1st, 2024

At MikC Technology Solutions, we are committed to providing quality electronics and computing products. Our warranty policy is designed to offer peace of mind and protect both your investment and our business integrity.

1. What’s Covered

We offer a limited warranty on select products including laptops, desktops, and electronics. Warranty duration and coverage specifics are clearly stated at the point of sale or on the product page. Covered issues include:

• Manufacturer defects in materials or workmanship
• Non-user-induced hardware failure
• Battery malfunctions (if explicitly stated)

2. What’s Not Covered

This warranty does not cover damages that are beyond our control or result from user actions, including:

• Accidental drops, spills, fire, water, or pressure damage
• Unauthorized repairs or tampering
• Operating system or software issues (e.g., crashes, viruses)
• Power surges or lightning strikes
• Secondary damages (e.g., data loss, missed deadlines, business losses)
• Normal wear and tear, cosmetic flaws
• Transportation damage after delivery
• Damage from improper usage or failure to follow instructions

3. How to Make a Claim

Claims must be made within the warranty period. Please contact us with the following:

• Proof of purchase (invoice or receipt)
• Clear description and photo/video of the issue
• Device serial number (if applicable)

You will be responsible for the cost of return shipping unless otherwise agreed.

4. Our Solution

Once a claim is verified and approved, we may:

• Repair the product with original or refurbished parts
• Replace the product with a similar model
• Issue a full or partial refund (if repair or replacement isn’t feasible)

In any case, our total liability will never exceed the product's original purchase price.

5. Limitation of Liability

We are not liable for any indirect, incidental, or consequential damages—including but not limited to data loss, downtime, or financial harm—resulting from use of or inability to use the product.

6. Non-Transferable Terms

All warranties are non-transferable and valid only for the original purchaser. Claims without valid proof of purchase will not be honored.

7. Governing Law

This policy is governed by the laws of the Federal Republic of Nigeria. Any disputes shall be resolved in accordance with Nigerian law.

8. Contact Information

If you have questions about this warranty or need assistance with a claim:

• Email: mikchuma@gmail.com
• Phone: +2348038506681
• Address: 33 Obi Inalu Street, Asaba, Delta State, Nigeria